Alzheimer’s Society Dementia Connect Support Line t: 0333 150 3456
Homestart – Help for families with children t: 01502 507 988 or 01502 507 989
NHS Volunteer Responders   t: 0808 196 3382   w:
Norfolk & Suffolk Mental Health Trust (NSFT) First Response 24/7 helpline t: 0808 196 3494   w:
One Life Suffolk – Public Health Support   t: 01473 718 193   w:
SCC Customer First — Social Care needs Consultation Line t: 0345 6066 167
Shielding Helpline t: 0800 028 8327  w:
Suffolk Advice & Support Service   t: 0800 068 3131 w:
(SASS merges 5 essential areas: Single Point of Access, Local Welfare Assistance Scheme, Food banks, Suffolk InfoLink and The Warm Handover)
Suffolk Cruse Bereavement Care   t: 01473 230 888
Suffolk Domestic Abuse Helpline   t: 0800 977 5690
  ☞ Information above was listed in the Snape leaflet "INFORMATION - LOCAL HELP AND SUPPORT - UPDATE 5":  It can be downloaded here.

Citizens' Advice Bureau (Leiston, Saxmundham and District) money difficulties? ... ... and see here too    t: 01728  832 193
Driveability: The East Anglian assessment centre for people with disabilities   Visit our «Driveability» webpage
Mind Suffolk: Suffolk Night Owls emotional support line     t: 0300 111 6000
Samaritans: Whatever you're going through, we're here 24 hours a day, 365 days a year t: (free) 116 123

Later Life Community Connect — A new single point-of-access confidential telephone line for people in Suffolk aged 65+,
open seven days a week, 10am to 2pm, with a “real” person answering the phone.

There are many amazing organisations in Suffolk that provide vital support for older people – its often just that there is not that single point of access, and people don’t always know where to call.  This service is based on a person-centric model, with open-ended questions and a listening ear.  As we all know, often the issue or concern that is the initial prompt for the call, is not necessarily the only (or main) reason for the call.  This service is about working collaboratively to ensure that the caller gets the support that is needed.  Fuller details are available here.

☏ 01284 334 516    7 days a week    10am-2pm

Click on their icon, left, for their website [which is currently under review]